Claims Advocacy and Insurance Recovery
Once historical policies have been uncovered, the recovery begins. Arcina applies best practices to perfect the claims notification process and takes a proactive cooperative approach throughout the lifecycle of claims management, instead of a typically adversarial tone. An extensive database of insurance contacts enables us to reach the proper parties quickly and efficiently.
With nearly all complex claims, the next step after noticing insurers is to advocate on behalf of our clients to maximize the recovery. This includes setting up databases, organizing invoices and compiling relevant materials in support of claims to provide to insurers.
As claims advocates, Arcina is accomplished at limiting the legal sparring and having straightforward negotiations with insurer principals instead of through proxies. We have negotiated hundreds of complex resolutions for our clients, often times involving multiple insurers, layers of coverages and complex issues. The result of our non-litigious approach is reduced expenses and speedier recovery. An understanding of the historical policy language as well as relationships with insurers, third-party administrators and the legal community enable us to successfully oversee claims from inception to closure all while driving optimal results and avoiding litigation in most situations. In the event of litigation, we regularly work with the country’s leading law firms on behalf of our clients.
Arcina has the clout and expertise to:
- Negotiate directly with insurance carriers’ principals
- Work directly with foreign markets, including London
- Track and monitor claims, and ensure carrier approvals are received where necessary
- Create databases and organize materials for proper reimbursement
- Speed up the claims decision process with claims handlers
- Develop strategic recovery solutions
